Run the bank and maintenance
After successfully implementing Temenos Transact (T24), banks enter the long-term operational phase. At this stage, system operation and maintenance (commonly referred to as Run The Bank & Maintenance) play a crucial role in ensuring stable, continuous operations and timely adaptation to market changes.
1. What is Run The Bank?
Run The Bank (RTB) refers to the daily operation of the core banking system, ensuring that all banking transactions, products, and services are processed smoothly on Temenos Transact.
Key Run The Bank activities:
- Daily transaction processing:
Managing deposits, loans, fund transfers, international payments, etc. - End-of-Day (EOD) batch processing:
Running EOD processes for account settlement, interest calculation, and transaction status updates. - System performance monitoring and alerting:
Monitoring CPU, memory, storage, I/O, and transaction performance. - Incident management and user support:
Troubleshooting transaction errors and resolving operational issues promptly. - Security and compliance management:
Controlling system access, monitoring logs, and ensuring audit compliance.
2. What is Maintenance?
Maintenance refers to scheduled upkeep, updates, and system optimization to ensure Temenos Transact operates reliably, securely, and remains ready to support future business growth.
Common maintenance activities:
| Backup & Restore | Regular data backups and recovery testing |
| Database Maintenance | Index optimization, temporary data cleanup, defragmentation |
| Patching & Security Updates | Applying security patches and software bug fixes |
| System Health Check | Periodic system checks and performance monitoring |
| Upgrade & Hotfix | Version upgrades or applying hotfixes to Temenos Transact |
| Testing & Regression | Post-maintenance testing to ensure system integrity |
3. Benefits of Professional Operation & Maintenance
- Minimize system downtime and ensure 24/7 availability
- Meet compliance and audit requirements
- Extend system lifespan and optimize operational costs
- Enable rapid deployment of new products and services
4. Our Run The Bank & Maintenance Services
We provide comprehensive or modular support services for the operation and maintenance of Temenos Transact, including:
- Daily transaction operation management
- 24/7 system monitoring and rapid incident resolution
- System performance optimization
- Software updates and version upgrades to keep the system in optimal condition
- Support for audits, reporting, and regulatory compliance
Conclusion
Operating and maintaining Temenos Transact is a critical task that helps banks ensure system stability, security, and sustainable growth.
Investing in Run The Bank & Maintenance is the key to improving service quality and maintaining a strong reputation in the digital financial market.
If your bank requires support for Temenos Transact (T24) operations and maintenance, contact us for professional, dedicated, and efficient services.